Making and responding to suggestion In a meeting
A.Expalining in the meeting team the way the customer should
do when they need place a order
Team Leader: Okay Guys,Well I have been Evaluating some
aspect from Operasional Division.I Found Something With The Procedur to place
Order From Our Client,it seems that’s
some of our client didn’t receive the goods in time,Dimas please explain The
Procedure For Place an order.
Dimas: Okay,The First Procedure for placing an Order ,the cs
have to submit the applicant form for new customers,that consist their
representative name,address,Post code,National Tax Number if the applicant is a
company,and delivery address.
Team Leader:Okay The Next Step?
Dimas: The Second Step the Apllicant Form is retrieved and
added to our cs database,it takes about 1 day to complete.after that the
customer will given an ID and Password for Purchase Order from us that inform
their Account is Active.
Team Leader :So They Just Log In To Our Website With those
Id and Pass?
Dimas : Yeap,Then They Can Start To choose the goods they
want to order cliking Them,then click “Make Order” Automaticlly add their order
to our system,then click Send and the order will received by our guys on
inventory division ,accounting division and Marketing Division.Then Is Package
by Inventory Division to delivery it by the Delivery Team to Their Correspondent
Addres.
Team Leader : So Why their still report about failure of
the shipment?
Dimas : We have analyze some factor that correspond to the
failure of the system,our tech team its under way to fixing it.
Team Leader: okay dimas,I expect no more failure reports
from our client,Next To Mirna, I want to hear about the progress of our
bussines?its making profit or no?
Mirna: Thanks,Well our department reported that there is
increasing demand of some of our product up to 39% in the market,and this year
or marketshare from the sam products that develop by our competitor is about
26% .
From our calculation the demand will keep increase for the
next 6 month from this type of product,increasing profit about 16% from last
year.
Dimas : Mirna,you say that there is chance increasing demand
for some type of product?but as you know we are running on full capacity and
and we need some resources if there is
Increasing demand for some certain type of product to keep up with the product
demand.
Mirna: Yes we Know we are running on full capacity now,but
we calculated though in the scenario when we have to add more resources for
keeping up production line with the product demand.
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